Regardless of location or time of day, we offer mutli-location IT support. Perhaps your organisation cannot justify hiring local IT staff. Or maybe you’re monitoring the growth of a new site before committing to hiring. Whatever your reason, we can partner with you to mitigate those pains.
We work closely with your team to understand your company's needs, ensuring seamless communication and a shared understanding of your business. Together, we focus on long-term IT planning, identifying growth opportunities, and implementing tailored strategies.
São Paulo, Brazil
Resources: 30+ IT Experts Specialties: Deskside Support, Cloud, Data Centre
Madrid, Spain
Resources: 30+ IT Experts
Specialties: Desktop Support, Cyber Security
Denver, USA
Resources: 50+ IT Experts Specialties: Breakfix Support, Cloud, DevOps
Johannesburg, South Africa
25+ IT Experts
IT Support, WiFi, Telephony
Dubai, UAE
Resources: 50+ IT Experts
Specialties: FinOps, Cloud, Networking
Kuala Lumpur, Malaysia
Resources: 35+ IT Experts Specialties: Data Centre, Storage, Networking
Global Partnership, Local Delivery
We provide extensive coverage for clients with IT staff in over 100 countries, ensuring multilingual support to eliminate any barriers
Company-Wide Visibility
Through seamless integration with your platforms, we’re able to monitor infrastructure across the company and keep you informed via the service desk, tech teams or your dedicated account manager
Hey, Dedicated Teams
Get on “Hey” terms with your extended team. Working with Excelien, you have a dedicated team on the other end of the phone, email or app, so they’ll know how you work, and be familiar with your teams and offices
Knowledge is Power
Our Service Desk uses AI to continuously develop a knowledge base of logged issues, highlighting recurring problems, expediting responses, and providing deeper insights
Lets get connected!
Get in touch now
Just because it works, doesn’t mean it can’t be better. Find out how we can optimise your IT infrastructure.